11 Unity Street Robertson Walk Floor 01 Unit 19 20 11 Unity Street
Wine Connection Cheese Bar
170 m
11 Unity Street Robertson Walk #01-05 Robertson Walk
Shirokane Tori-Tama
110 m
11 Unity Street Robertson Walk
Steak & Hamburg MASA
130 m
11 Unity Street Robertson Walk #01-03 Robertson Walk
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
convenient
modern
limited dining
credit card issue
7.6/10
Very good
Rooms
8.0
Location
9.1
Service
6.7
Dining
7.5
Guest reviews
7.6/10
based on 10 reviews
9.0
9.0/10 based on 554 reviews
Dan
United Kingdom,
June
2024
8.2/10
I had a pleasant stay at the hotel. The rooms were comfortable and spacious, but the lack of breakfast was a downside. The service was friendly but could be more professional. The location above the shopping center was convenient, and the dining experience with homemade cakes was a nice touch. The facilities were well-maintained.
Rooms
8.0
I loved the spacious and comfortable rooms with kitchenette facilities and a nice big main bedroom.
Service
7.0
The service was friendly but the staff could benefit from more training to enhance their professionalism.
Location
9.0
The hotel is conveniently located above the shopping center, making it easy to access different areas of Singapore.
Dining
8.0
I enjoyed the dining experience, especially the homemade cakes that were included.
Facilities
9.0
The facilities were well-maintained and provided everything I needed during my stay.
Matthew
United Kingdom,
May
2024
8.6/10
I absolutely loved my stay at the hotel! The rooms were so spacious and modern, and I really enjoyed the convenience of having a kitchenette, even though breakfast wasn't included. The service was impeccable, except for the mix-up with credit cards, which was a bit frustrating. The location was superb, right above UE square mall, making it easy to explore all areas of Singapore. The dining options were limited, but the facilities, especially the free shuttle service, added great value to my stay.
Rooms
8.0
I was impressed by the spacious and modern rooms with a convenient kitchenette.
Service
9.0
The service overall was excellent, but there was a slight issue with credit card acceptance.
Location
10.0
The hotel's location above UE square mall was perfect for exploring all areas of Singapore.
Dining
7.0
The dining options were a bit limited, but the home-made bread was a nice touch.
Facilities
9.0
The facilities, especially the free shuttle service, were top-notch and added great value.
convenient
limited dining
Alexander
United States,
March
2024
7.6/10
I had a pleasant stay at the hotel, with clean and comfortable rooms, friendly staff, and a great central location. However, the kitchen facilities were lacking, and there were some issues with payment methods at the reception.
Rooms
8.0
The rooms were clean and comfortable, and the TV had plenty of English channels. I appreciated having a washer & dryer in the room.
Service
6.0
The staff, although friendly, seemed inexperienced, especially the receptionist who had difficulty with credit card payments.
Location
9.0
The hotel is conveniently located above UE Square Mall, making it easy to access all areas of Singapore. However, the lack of a taxi stand at the entrance was a slight inconvenience.
Dining
8.0
I enjoyed the included dining options, especially the home-made Majorcan products.
Facilities
7.0
The hotel had good facilities overall, but the kitchen facilities could have been improved.
Thomas
United Kingdom,
February
2024
8.4/10
I had a wonderful stay at the hotel. The room was fantastic with plenty of amenities, but the service was a bit lacking. The location was excellent, and the dining experience was top-notch. The facilities were great, but the value for money could be better.
Rooms
9.0
The room was spacious, modern, and well-equipped with a fantastic bed and two bathrooms. The kitchen was a great addition, and there were plenty of English channels on the TV.
Service
6.0
The service was subpar as the staff, who seemed inexperienced, claimed they couldn't accept certain credit cards even though one was used for booking. There were no significant commercial services or shuttle options.
Location
10.0
The hotel is conveniently located above a shopping center with a supermarket, close to tourist spots, all areas of Singapore, and the MRT. The proximity to restaurants and supermarkets was a big plus.
Dining
9.0
The dining experience was superb with fresh and local products. The breakfast selection included delicious options.
Facilities
8.0
The hotel offered excellent facilities including shops and services. The free shuttle service was appreciated. However, the value for money could be improved.
Clifford
United Kingdom,
February
2024
8.0/10
I absolutely loved this hotel's prime location, right above a vibrant shopping center with a supermarket and very close to the MRT for easy access to all areas of Singapore. The room had beautiful views across the quay, a super comfy bed, and a great kitchen setup, although it could use some updates. The service, while friendly, had a few issues with credit cards, and the person at the reception seemed inexperienced. The dining experience with delicious European food included was delightful. The facilities were great, though not the most modern.
Rooms
8.0
The room had great views across the quay, a very comfortable bed, and a great kitchen setup, but it lacked updated facilities.
Service
7.0
The service was friendly, but there were issues with credit cards and the receptionist seemed inexperienced.
Location
9.0
The hotel's location is superb, right over a convenient shopping center and very close to public transportation for easy access to all areas of Singapore.
Dining
9.0
The European food provided was delicious and included in the stay.
Facilities
7.0
The facilities were good overall, but some areas could benefit from updates.
Robert
United Kingdom,
January
2024
7.6/10
The hotel has some great views across the quay and offers rooms with kitchen and laundry facilities. The rooms are spacious with a kingsize bed but the kitchen facilities are lacking. The service was a bit disappointing with issues around credit card acceptance by a receptionist. The location is convenient, situated on Robertson's Quay with access to various shops and a supermarket. The dining experience was satisfactory but could be improved. Overall, a decent stay with some room for enhancement.
Rooms
8.0
The rooms offer great views across the quay and are equipped with kitchen and laundry facilities. The kingsize bed adds to the comfort.
Service
6.0
I encountered a receptionist who claimed 2 credit cards were not accepted even though one was used for reservation, indicating a lack of proper training.
Location
9.0
The hotel is conveniently located on Robertson's Quay, above UE square mall, with easy access to shops, a supermarket, and various amenities.
Dining
7.0
The dining options were satisfactory but could be better to enhance the overall experience.
Facilities
8.0
The hotel offers adequate facilities to ensure a comfortable stay.
Douglas
United States,
October
2023
7.4/10
My stay at this hotel was a mix of positives and negatives. The room was equipped with useful facilities for self-catering, but lacked updated amenities. The bed was extremely comfortable, ensuring a good night's sleep.
Rooms
8.0
The room had kitchen and laundry facilities, and the bed was very comfortable.
Service
6.0
The service was a bit lacking with staff who seemed inexperienced and had issues with credit card acceptance. However, there were convenient shops and a free shuttle service available.
Location
9.0
The hotel's location was superb, with easy access to most tourist spots via the metro and being situated over a shopping center with a supermarket.
Dining
7.0
Dining options were limited to gourmet salads, which may not suit all tastes.
Facilities
7.0
The hotel provides basic facilities, but there is room for improvement in the overall quality.
Eric
United States,
September
2023
8.0/10
I stayed at this hotel and was delighted with its convenient location close to all areas of Singapore. The rooms were spacious with a washer & dryer, perfect for self-catering needs. Although the service was lacking in credit card acceptance clarity, the free shuttle service was a nice touch. The dining options were light but satisfactory, and the facilities were top-notch.
Rooms
8.0
The rooms were spacious and well-equipped, perfect for self-catering.
Service
7.0
The staff provided free shuttle service, although there was confusion about credit card acceptance.
Location
9.0
The hotel is conveniently located close to all areas of Singapore, making exploring the city easy.
Dining
7.0
The dining options were light but sufficient for a quick meal.
Facilities
9.0
The hotel facilities were excellent, providing everything needed for a comfortable stay.
Herb
United States,
September
2023
6.6/10
My stay at the hotel was quite pleasant overall. The rooms were clean and comfortable, and the location was very convenient. However, the dining options were limited, and the service could have been better.
Rooms
7.0
The rooms were clean and comfortable; however, the kitchen facilities were lacking.
Service
6.0
The service was average, but I encountered issues with the credit card policy during check-in.
Location
8.0
The hotel's location was very convenient with easy access to all areas of Singapore.
Dining
5.0
The dining experience was limited; only guava jam was available, which was disappointing.
Facilities
7.0
The facilities were decent, but there were no specific comments made.
Art
United States,
August
2023
8.2/10
I couldn't have asked for a better location, with this hotel being conveniently situated above the UE square mall, offering easy access to all parts of Singapore and many tourist spots in the city. The rooms were spacious, with good facilities, two bathrooms, and great views, making for a comfortable stay. Despite the not-so-trained receptionist and the inconvenience of not accepting one of my credit cards, the service was friendly. The dining experience was satisfactory with local products, and the facilities were top-notch.
Rooms
8.0
The rooms were spacious and well-equipped, offering great views.
Service
7.0
The service was friendly despite the hiccup of not accepting one of my credit cards.
Location
9.0
The hotel's location above the UE square mall is perfect, with quick access to all areas of Singapore and nearby shopping and dining options.
Dining
8.0
I enjoyed the dining experience with local products.
Facilities
9.0
The facilities were top-notch, making my stay even more enjoyable.
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